All systems are fully operational

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  • Web Hosting

    Service status for our customers who use our hosting services.

    • Primary Web Server

      When everything is working correctly, this is the server that will handle all website requests.

    • Secondary Web Server

      If the primary web server goes down, this is the first server that will take over.

    • D.R. Web Server

      Disaster Recovery Server - this server will take over if both of the previous web servers go down.

  • Remote Access Server

    Our ConnectWise Control server that enables us to connect to your computer remotely for support.

  • Email system
  • Phone system
Previous Incidents

[False Alarm] Automated outage notice

This incident was deemed a false alarm after 3 minutes
  • Primary Web Server
Wed, 13 Dec 2017
08:53:17 CST

Our automated systems have detected a possible outage and have failed over to another server while this issue is being investigated.

08:56:52 CST

False alarm - a slight network fluctuation caused a failover; but there was not actually an issue. All sites have reverted back to the primary host.

[Resolved] Outage for remote access

This incident lasted 1 hour and 1 minute.
  • Remote Access Server
Tue, 12 Dec 2017
08:56:59 CST

An issue at our host for our Windows cloud server has caused our remote access server to go down, no automatic failover servers are available for this service. We are working with them on a resolution, the expected downtime is 2 hours.

09:58:36 CST

The issue has been resolved - all access is back to normal.

[Resolved] Automated outage notice

This incident lasted 3 hours and 22 minutes.
  • Primary Web Server
Mon, 11 Dec 2017
11:25:57 CST

Our automated systems have detected a possible outage and have failed over to another server while this issue is being investigated.

14:48:17 CST

Our primary host has fixed the issue, and the connection has been stable for the past few hours. All sites have been reverted back, no downtime occurred.

[Resolved] Automated outage notice

This incident lasted 1 week, 1 day, 11 hours, and 18 minutes.
  • Secondary Web Server
Sun, 3 Dec 2017
00:23:14 CST

Our automated systems have detected a possible outage and have failed over to another server while this issue is being investigated.

06:45:02 CST

We confirmed that our secondary hosting provider was down and just now came back up. We are monitoring the issue, but it appears that the issue has been resolved. No downtime occurred during this back-end outage.

Mon, 11 Dec 2017
11:40:53 CST

It appears our primary host is experiencing server overload issues. We have failed over to the secondary host while this issue is being resolved. No user-facing downtime has occurred, expected time to full resolution: 2 hours.

11:41:49 CST

We've now resolved the incident. Thanks for your patience.

No further notices from the past 7 days.